Hello,
I am interested in buying a new drone, I am thinking about the dji spark or the parrot bebop 2,
after watching a few videos on each (everything looks very beautiful), I started checking into how
the customer service of each company is, now things are not so beautiful, I saw a lot of horror
stories about the worst experience owners had when dealing with the customer support on both companies,
I'm sure that some people have just rushed into flying without taking time to learn and then
the crashed their drone, but I also saw quite a lot of issues (like firmware updates that brick the drone,
disconnections etc.) that sound like the company's fault .
I would appreciate your honest opinions as I am on the fence between these 2 drones,
for me both seem to work and I think what will determine my pick would be the level of service I might get if I need it.
Thanks,
Bob
I am interested in buying a new drone, I am thinking about the dji spark or the parrot bebop 2,
after watching a few videos on each (everything looks very beautiful), I started checking into how
the customer service of each company is, now things are not so beautiful, I saw a lot of horror
stories about the worst experience owners had when dealing with the customer support on both companies,
I'm sure that some people have just rushed into flying without taking time to learn and then
the crashed their drone, but I also saw quite a lot of issues (like firmware updates that brick the drone,
disconnections etc.) that sound like the company's fault .
I would appreciate your honest opinions as I am on the fence between these 2 drones,
for me both seem to work and I think what will determine my pick would be the level of service I might get if I need it.
Thanks,
Bob