Santa’s not coming... Thanks DJI

Discussion in 'Pilots Lounge / Off Topic' started by HoboDan, Dec 17, 2017.

  1. HoboDan

    HoboDan Well-Known Member

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    i ordered the spark portable charger and bag on November 30 and it said the merch will ship 5-10 days after proof of payment.. We’ll, it took about an hour for Pay Pal to confirm payment, but They haven’t shipped yet.
    I chatted with dji and they said it was out of stock and will ship December 21st... Number 1, how do I believe that... Number 2, is there enough time to have Santa put under the tree.
    Today, the dji store says the charger will ship in 1 day... That must be a lie cuz dji still owes me my charger. Does dji send chargers to today’s customers, or take care of the past customers..
    I have bought 6 drones from dji in the past, and our spark has dji care... But dji doesn’t care.
    If Santa doesn’t deliver this year, I will be very very upset
     
  2. shutter13

    shutter13 Well-Known Member

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    Well I just purchased the portable battery charger w/two battery combo and a skin from them yesterday. My order shows pay confirmed shipping status is pending.

    Mine doesn’t have to be under the tree, so lo big deal for me, I’ve read on here enough to know they are slow to ship.
     
  3. LuvMyTJ

    LuvMyTJ Administrator
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    DJI does not have fast shipping. I am an Amazon prime customer so I default to Amazon for most everything.
    They say it will arrive before Christmas - http://amzn.to/2yNxk2F
     
  4. HoboDan

    HoboDan Well-Known Member

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    AE6124A0-84D2-45D9-867C-A36A02DDAEA2.jpeg
    I would like to say something... Santa is coming and to be honest, maybe I was the one that sat on Santa’s lap for the charger... but it’s about bonding...
    My point of this thread was to point out that a lot of us are loyal dji customers and whether first time buyer or many years with dji, they shouldn’t intentionally lie to its customers. I was lied to on November 30th and I believe the ones buying today with a note that says “usually ships in 1 business day” is also no telling the truth.. Right off the bat, dji feels deception is the best policy.. Well, I live by a better set of standards and dji should be ashamed.
     
    #4 HoboDan, Dec 17, 2017
    Last edited: Dec 17, 2017
  5. LuvMyTJ

    LuvMyTJ Administrator
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    Did you buy direct from DJI website or a vendor?
     
  6. HoboDan

    HoboDan Well-Known Member

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    From the dji website.. I usually wait for the item to go on sale in Amazon, but couldn’t wait this time.
     
  7. HoboDan

    HoboDan Well-Known Member

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    Where did u find that? I looked for days.. and btw, it now says “may ship by Xmas”.. I love the honesty.. I shop amazon for almost everything.
    And where does dji get the extra units to sell at amazon.. shouldn’t they take care of their backprder first?
     
    #7 HoboDan, Dec 18, 2017
    Last edited: Dec 18, 2017
  8. HoboDan

    HoboDan Well-Known Member

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    Here is another intentional lie from dji: 6E847793-9E32-42BA-9A02-D3101D9946E8.png
     
  9. shutter13

    shutter13 Well-Known Member

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    According to the shipping email I just got with a fedex tracking number...my order from DJI will be here Wednesday!

    “And what happened, then? Well, in Whoville they say – that the Grinch’s small heart grew three sizes that day.”
     
  10. HoboDan

    HoboDan Well-Known Member

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    Well, I guess their promise to ship 1 day is true... But mine, that I ordered November 30 hasnt shipped yet... Wow... bad dji bad
     
  11. shutter13

    shutter13 Well-Known Member

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    Have you called them? In your shoes I might cancel and re-order.
     
  12. HoboDan

    HoboDan Well-Known Member

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    But I didon’t order the extra batts. And I chatted with them twice last time yesterday, just the charger and bag.
    I can’t trust dji any longer. Their drones are good but their customer service ruins it. dji has the worst CS I have ever experienced and it will be their downfall. Shame dji
     
  13. HoboDan

    HoboDan Well-Known Member

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    Is the bag for the charger at amazon?
     
  14. HoboDan

    HoboDan Well-Known Member

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    Please let me know when u get ur items.. I would like the spark forum know just how dji treats their loyal customers... bad dji..
     
  15. HoboDan

    HoboDan Well-Known Member

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    I chatted with them this morn... here is the final posts.. I tried copying the first part, but it wouldn’t let me after I told them I was putting it in forum. 8CB801D1-5288-469A-B870-0579D9BEE8A9.png
     

    Attached Files:

  16. shutter13

    shutter13 Well-Known Member

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    Will do, but unless fedex has a Christmas issue it will be here tomorrow.

    IMG_1486.JPG

    IMG_1489.JPG

    IMG_1488.JPG
     
    HoboDan likes this.
  17. HoboDan

    HoboDan Well-Known Member

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    Thanks shutter ... really got their goat on that one... I will put up the conversation I had w/ CS soon.
     
  18. HoboDan

    HoboDan Well-Known Member

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    5F82F05B-58EE-4E95-A9CC-B29EBF9E4773.png 535D8B46-2D7A-4DD8-A77D-FBCE626B6B37.png E4B14688-10C6-4EB1-BA29-1F0DC8859821.png 87AA4EC0-9AD3-4A3B-8741-BC4D8B3FAB62.png DDD07007-01BD-4A14-9037-68F7A137E68A.png 0235BF90-20B0-4C35-996E-DF4196BAA046.png E3BBD65D-F57F-4D60-B961-6CF8709A3572.png 3B8561CE-EDC3-4871-BFB9-BDA9F0DBDB5D.png 5F82F05B-58EE-4E95-A9CC-B29EBF9E4773.png 535D8B46-2D7A-4DD8-A77D-FBCE626B6B37.png 5F82F05B-58EE-4E95-A9CC-B29EBF9E4773.png
    Ok here is the entire conversation... sad part is I never got any answers to my questions.
     
  19. shutter13

    shutter13 Well-Known Member

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    They should overnight it to you.
     
  20. HoboDan

    HoboDan Well-Known Member

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    They should but they won’t I’m sure. It in the packaging phase and will prolly be there forever... but, I do appreciate ur help in busting them with their lies... I just feel bad giving money to liars. I know that I will never buy from dji again. I’ll wait for amazon, that way amazon gets a chunk of dji’s Profits.
    Thanks again shutter... feel free to let others know of dji’s methods using this thread.