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Flyaways - How does DJI handle? Lost Drone
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<blockquote data-quote="Ben Chapman" data-source="post: 35732" data-attributes="member: 3597"><p>Actually you are wrong, having flown many drones and this Spark 57 times and this was only error. DJI reiewed all of my flight logs to including this one and concluded that this was a manufaturer defect covered under warranty.</p><p></p><p>"Thanks for your patience. For the unfortunate incident happened to your drone, we have confirmed it as a warranty case according to our analysis result. We would like to offer you a 100% off coupon code for Spark(Lava Red) without remote, then you can place an order for it from DJI online store."</p><p></p><p>So may people on this forum make assumptions and consider themselves experts, I have been flying drones for years. The battery malfuntioned causing the problem and then some other issues occured. I had zero control after 1 minute. I saw the warnings but had zero control over drone.</p><p></p><p>I am always learning new things and will apply them as I go.</p></blockquote><p></p>
[QUOTE="Ben Chapman, post: 35732, member: 3597"] Actually you are wrong, having flown many drones and this Spark 57 times and this was only error. DJI reiewed all of my flight logs to including this one and concluded that this was a manufaturer defect covered under warranty. "Thanks for your patience. For the unfortunate incident happened to your drone, we have confirmed it as a warranty case according to our analysis result. We would like to offer you a 100% off coupon code for Spark(Lava Red) without remote, then you can place an order for it from DJI online store." So may people on this forum make assumptions and consider themselves experts, I have been flying drones for years. The battery malfuntioned causing the problem and then some other issues occured. I had zero control after 1 minute. I saw the warnings but had zero control over drone. I am always learning new things and will apply them as I go. [/QUOTE]
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Flyaways - How does DJI handle? Lost Drone