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DJI Service Turnaround Time
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<blockquote data-quote="Tom Bennett" data-source="post: 85333" data-attributes="member: 15907"><p>I’m not sure of the timeline exactly, but I used DJICare on a crash with my MPP when it was only about 2 weeks old... Hit a tree and fell 50-60’ to the ground. I can tell you that the cause of the crash was pilot error, but that’s why you buy DJICare anyway.</p><p></p><p>Anyway, I contacted them by phone and then filed my claim on a Friday afternoon. I got an emailed shipping label late Saturday and shipped the drone to them on Monday due to my schedule. 8 days later I got an apparently new drone on my doorstep. It came with the serial already registerred in my DJICare account. Interestingly, the replacement drone was shipped from Texas.</p><p>Hope this helps</p></blockquote><p></p>
[QUOTE="Tom Bennett, post: 85333, member: 15907"] I’m not sure of the timeline exactly, but I used DJICare on a crash with my MPP when it was only about 2 weeks old... Hit a tree and fell 50-60’ to the ground. I can tell you that the cause of the crash was pilot error, but that’s why you buy DJICare anyway. Anyway, I contacted them by phone and then filed my claim on a Friday afternoon. I got an emailed shipping label late Saturday and shipped the drone to them on Monday due to my schedule. 8 days later I got an apparently new drone on my doorstep. It came with the serial already registerred in my DJICare account. Interestingly, the replacement drone was shipped from Texas. Hope this helps [/QUOTE]
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