Strange issue with DJI Go 4 4.1.15 with Galaxy S9+

Discussion in 'General Discussions' started by Jim Nielsen, May 26, 2018.

  1. Jim Nielsen

    Jim Nielsen Active Member

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    I recently purchased a Samsung Galaxy S9+ and it's a real joy to view the feed on the bigger ultra-hires screen. But something weird is happening.

    I'm connected to a remote controller...so I never lose control of the spark, but for some reason (usually when I'm descending) the DJI Go 4 app just goes away. It's still running, but I'm back at the home screen. If I wait a few seconds, I can go right back into it...but it keeps recording and the spark is still under my control.

    I was at the highest graphics setting, so I thought maybe I needed to turn that down to medium settings. But it still happened... only once though...whereas at the higher res it happened multiple times... I haven't tried the lowest graphics setting yet.

    Has anyone else had this happen? If so, any ideas/suggestions on what to do? I'm happy that it's still working and recording, but it's really frustrating...and awkward to have to re-open it...

    I had a Galaxy S6 before and this never happened.
     
  2. Andrew O

    Andrew O New Member

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    I have the S9+ and it works well for me
    try to hide the S9 bottom buttons from the screen with a double tap on the taskbar dot, so it does not interfere with the Go4
     
  3. Jim Nielsen

    Jim Nielsen Active Member

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    Thanks for the suggestion. It usually happens while I'm just on the remote and not touching the screen. But I guess it's possible that where the phone is being held by the RC it might be doing that. I'll give it a try...
     
  4. landude

    landude Member

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    I think there are power settings to keep apps alive longer, you may what to look there.