Dji spark mp4 video issues

[Tom Sanchez]

Just shot a bunch of video on my Spark and go pro. Both mp4 formats. When I go to edit video in filmora or power commander app, Dji videos won't play or show up. Do I need to change my video settings on the spark or convert the dji files? Go pro videos work fine? They also don't play I'm my gallery on my Samsung s8.

 

[beachcombing]

What operating system on your computer?

 

[Droggy]

Mine don't play on my s7 edge gallery either. I just downloaded vlc and they play fine.

 

[Tom Sanchez]

What operating system on your computer?

I use my android S8. Use apps from the app store.

 

[beachcombing]

I use my android S8. Use apps from the app store.

This is a Samsung incompatibility issue.