Battery Eject!!

Discussion in 'Spark Discussions' started by Feastie, Jul 10, 2018.

  1. Feastie

    Feastie Member

    Joined:
    May 22, 2018
    Messages:
    14
    Likes Received:
    3
    Hi All,

    just over three weeks back, I was flying with the intention of going as high as I dared, prior to the new laws coming in later this month.
    I took it to 500ft and all was well. I changed to S-Mode, had a little look around to check direction and location, then pushed full right.
    Off it went for around 1.5 seconds before I saw it split in two and drop rather quickly!
    Disaster, my Spark landed on hard ground, the battery nowhere to be found.
    I sent the package off to DJI in the Netherlands to be assessed and they emailed saying there would be a 130 Euro bill.
    I explained that, as it was still under warranty and there was no pilot error, it should be free.
    They requested flight log details, which I supplied, then a couple of days later I received a fantastic email saying all was covered.
    The only thing I am waiting for is confirmation of a free battery, whihc they have seemingly missed details of twice.
    Great service, which you can track online.
    Can't wait to get my beastie back. I will fit the safety brace immediately!
     
    Iborra and Gavieboydgi like this.
  2. Gavieboydgi

    Gavieboydgi Well-Known Member

    Joined:
    Mar 3, 2018
    Messages:
    396
    Likes Received:
    152
    I have the battery brace thing I never fly the spark without it.
    I absolutely fly the socks off the thing and it gives me peace of mind that I know my battery is never going to fly out.
     
    Iborra and Hddeuce03 like this.
  3. Hddeuce03

    Hddeuce03 Well-Known Member

    Joined:
    Feb 22, 2018
    Messages:
    132
    Likes Received:
    64
    Excellent news! It's about time we see DJI reimbursing someone because of this battery issue! I get SOOO irritated at people swearing that it's always user error!
     
    goixiz likes this.
  4. HBH6923

    HBH6923 New Member

    Joined:
    Feb 27, 2018
    Messages:
    4
    Likes Received:
    0
    Location:
    Houston Texas area
    Happened to me and DJI replaces it with no problem, battery will come with the spark in the box, Good luck
     
  5. Spark 317

    Spark 317 Well-Known Member

    Joined:
    Jul 10, 2017
    Messages:
    1,215
    Likes Received:
    541
    Location:
    Indiana, USA
    Funny how DJI won't recall the old batteries, or provide Spark owners a free battery clip for CYA.

    Seems they rely on you to fly, have a disconnect mid flight, possibly endangering people and property, finding the Spark and battery if lucky, upload flight logs, and then it might be considered for warranty depending on the flight logs.

    Makes business since I guess?
     
    #5 Spark 317, Jul 11, 2018
    Last edited: Jul 11, 2018
    DPK likes this.
  6. Rocco Germani

    Rocco Germani New Member

    Joined:
    Jul 6, 2018
    Messages:
    2
    Likes Received:
    0
    Yeah, my friend also has a spark and it happened to him too, luckily at a much lower altitude, he sent it off yesterday, we'll see if its covered.
     
  7. Straticus

    Straticus New Member

    Joined:
    Jul 11, 2018
    Messages:
    2
    Likes Received:
    1
    This happened to me on the weekend also, I was flying all day no issues and I was on a boat. Was back on land taking some photos from 90M took it back down to around 15M , put it in sport mode and gave it full forward power and in about 1 second I also saw it split in 2 and the drone dropped right into the lake.. I sunk right to the bottom.. I was able to recover it but man that was a mission! Sending mine in today under warranty.. They best send me a battery also!! And I also agree I don't understand how they do not provide a battery clip with this known issue.. I wouldn't care to put on a clip..
     
  8. Rocco Germani

    Rocco Germani New Member

    Joined:
    Jul 6, 2018
    Messages:
    2
    Likes Received:
    0
    I think this all happens due to a battery manufacturing defect. I suggest trying to juggle your battery before flying and see if it comes out, it's a good failsafe.
     
  9. Hddeuce03

    Hddeuce03 Well-Known Member

    Joined:
    Feb 22, 2018
    Messages:
    132
    Likes Received:
    64
    See and that's just it...I (and others) always check to ensure it's in properly by tugging/jiggling it and still had one fall out! Luckily I was only 5ft up when it happened. On other forums, a ton of people are swearing it's user error saying they must not have checked to make sure it's secure...and the famous line is "I've flown for xxx flights and have never had a battery fall out...so it MUST be user error".
     
  10. Straticus

    Straticus New Member

    Joined:
    Jul 11, 2018
    Messages:
    2
    Likes Received:
    1
    Yep, I actually replied on a reddit post on the 4th saying to the guy it was user error and his fault.. I have flown RC for 20 years and I have experienced the pop out while the drone was in my hand. I checked pre flight every time and on the 6th it happened to me.. Karma? Maybe but non the less, just a really poor design !!!!!!!!!!
     
    Hddeuce03 likes this.
  11. Northwood Mediaworks

    Northwood Mediaworks Well-Known Member

    Joined:
    Jan 15, 2018
    Messages:
    530
    Likes Received:
    219
    Location:
    Northern Ontario, Canada
    I bought the strap. Seemed like a cheap insurance policy no matter the cause/reason for battery fail.
     
    Larry Woodruff likes this.
  12. goixiz

    goixiz Well-Known Member

    Joined:
    May 5, 2018
    Messages:
    59
    Likes Received:
    15
    since day 1 before i took diapers off
     

    Attached Files:

  13. goixiz

    goixiz Well-Known Member

    Joined:
    May 5, 2018
    Messages:
    59
    Likes Received:
    15
    its because the eject spring is too strong vs the retention mechanism (once the retention mechanism wear a tad and thats the end).

    THERE IS NO REASON TO HAVE AN EJECTION SPRING (Especially the way the batt gets loaded)
     
  14. FireSpark

    FireSpark New Member

    Joined:
    Jan 17, 2018
    Messages:
    2
    Likes Received:
    0
    Is that an O-Ring? Brilliant! I guess we could just bring our Spark into the hardware store to get the correct size but do you know what size it is?
     
  15. Spark 317

    Spark 317 Well-Known Member

    Joined:
    Jul 10, 2017
    Messages:
    1,215
    Likes Received:
    541
    Location:
    Indiana, USA
    I like the O ring.

    Looks like you can still use the prop guards with an O ring versus the clip.

    I'd prefer to fly with both but l can't and have to make a decision.
    Take a chance on the battery holding and fly with the guards so the Spark may survive a bird attack or let my guards down (pun intended) and stay with the clip.

    I'm thinking the battery is more of a priority because once it's gone, gravity takes over and who cares about birds at that point. Unless it's crashing into a bird sanctuary.
     
  16. goixiz

    goixiz Well-Known Member

    Joined:
    May 5, 2018
    Messages:
    59
    Likes Received:
    15

    Its a #140 oring its BUNA 80 Durometer - you can get a stiffer duro or softer its up to you
    Its a tad on the tight side but i rather have that than too loose
    And it stays on the drone when i remove the battery so i never loose it and i use the same one for other things i design
     
    NazoINK and Spark 317 like this.
  17. goixiz

    goixiz Well-Known Member

    Joined:
    May 5, 2018
    Messages:
    59
    Likes Received:
    15
    if bird attacks your drone you are doomed anyways (unless you outrun them)
     
  18. VincentEth2018

    VincentEth2018 Active Member

    Joined:
    Jun 3, 2018
    Messages:
    25
    Likes Received:
    2
    Can someone pay where to get this battery clip?
     
  19. Spark 317

    Spark 317 Well-Known Member

    Joined:
    Jul 10, 2017
    Messages:
    1,215
    Likes Received:
    541
    Location:
    Indiana, USA
    Here you go.
     
  20. Iborra

    Iborra New Member

    Joined:
    Jul 5, 2018
    Messages:
    1
    Likes Received:
    0
    I have one too... More security for our spark.